Frequently Asked Questions

1.   How can I get help getting an eye exam or glasses for my child?
2.   Who qualifies for help?
3.   How can I help?
4.   How can I get help getting an exam or glasses for a student?
5.   What if my child doesn't have a social security number?
6.   When will I hear if my child qualifies?
7.   What if my child has health insurance?
8.   What if I already have an eye doctor for my child?
9.   Do you help adults?
10. Do you cover eye surgery?
11. Do you cover contacts?
12. What if my child has just had an eye exam, but I can't afford to buy glasses?

 

1. How can I get help getting an eye exam or glasses for my child?

Simply fill out the online application for vision assistance, or print out the application and mail it to us completed. If you child qualifies, a gift certificate and an area providers list will be mailed for your child to use to receive an eye examination and glasses if needed.

2. Who qualifies for help?

The child using this gift certificate must meet all of the following criteria:

  • Family income is at or under 200% of poverty level

  • Child is NOT enrolled in Medicaid or any other vision insurance

  • Child is an Oregon resident

  • Child is 18 years old or younger and has not graduated from high school

  • Child has not used our program during the last 12 months

Lost, stolen or broken glasses are not covered or replaced. Only one gift certificate per child may be issued during any 12-month period.

*Students may petition for earlier care or lost glasses services by submitting an essay explaining their need.

3. How can I help?

We are always looking for volunteers to help us with our mission of providing eye care for every child. If you wish to donate time or money, please call us at 503-654-5036 or email us at help@ofva.org

4. How can I get help getting an exam or glasses for a student?

Help the parent fill out the online application or print out the application for the student to take home and fill out with his/her family.

5. What if my child doesn't have a social security number?

A parent or guardian's social security number will work; if no family member has a social security number, still fill out the form and state 'No SS#".  We do have limited providers and assistance programs that may still be able to help your child.

6. When will I hear if my child qualifies?

It usually takes 3-4 weeks to process applications.

7. What if my child has health insurance?

Call your child's health insurance eligibility line and see if there is vision insurance; some conditions can be covered under general health insurance as well, so contact your eye doctor and ask.

8. What if I already have an eye doctor for my child?

There are many providers on our panel of doctors. When your child receives his/her certificate, a provider list will also be sent–simply check and see if your eye doctor is listed. If your doctor is not listed, encourage them to contact us to become a provider.

9. Do you help adults?

We do not have funds at this time to help with adults. Contact Vision USA, a program of the American Optometric Association, for adult eye care help.

10. Do you cover eye surgery?

We do not.

11. Do you cover contacts?

We do not.

12. What if my child has just had an eye exam, but I can't afford to buy glasses?

Still fill out the application for assistance and we may be able to provide a gift certificate for glasses only.